Taiwan’s QNAP Denies Storage Equipment Infections Are Rising

Truman Slate

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“Certain media reports declaring that the affected gadget depend has increased from seven,000 to sixty two,000 because October 2019 are inaccurate”

Taiwanese storage program and hardware vendor QNAP suggests there is no sign that infections of its products and solutions are rising, right after more than 60,000 of its network attached storage (NAS) units ended up claimed to be contaminated with malware by an unidentified attacker.

The refined “Qsnatch” malware affecting QNAP’s NAS units has the particularly annoying characteristic of avoiding directors from operating firmware updates.

Around 3,900 QNAP NAS bins have been compromised in the Uk and an alarming 28,000-furthermore in Western Europe, the NCSC warned July 27 in a joint advisory with the US’s CISA.

QNAP has because prompt the figures have been misrepresented as a continual surge in infections from preliminary reports in late 2019 and suggests the problem is contained. (Carnegie Mellon, Thomson Reuters, Florida Tech, the Federal government of Iceland ended up amongst people notified of an infection by security researchers early in the campaign).

“Certain media reports declaring that the affected gadget depend has increased from seven,000 to sixty two,000 because October 2019 are inaccurate due to a misinterpretation of reports from diverse authorities”, the company said. “At this minute no malware variants are detected… the amount of affected units exhibits no sign of one more incident.”

The QSnatch malware allows attackers steal login credentials and method configuration info, indicating patched bins are generally quickly re-compromised.

As Computer system Organization Assessment has claimed, QNAP in the beginning flagged the risk in November 2019 and pushed out assistance at the time, but the NCSC said also several units keep on being contaminated: the preliminary an infection vector stays deeply opaque, as do the motives of the attackers, whose publicly regarded C&C infrastructure is dormant.

“The attacker modifies the method host’s file, redirecting core area names made use of by the NAS to community out-of-day versions so updates can in no way be set up,” the NCSC noted, adding that it then uses a area generation algorithm to establish a command and management (C2) channel that “periodically generates numerous area names for use in C2 communications”. Present C2 infrastructure currently being tracked is dormant.

The NCSC is comprehended to have been in contact with QNAP about the incident.

Non-gain watchdog ShadowServer also claimed equivalent figures about the exact same time. QNAP meanwhile said that it has updated its Malware Remover software for the QTS working method on November 1, 2019 to detect and clear away the malware from QNAP NAS and has also unveiled an updated security advisory on November 2, 2019 to deal with the problem. QNAP said it been emailing “possibly affected users” to suggest an quick update concerning February and June this yr.

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