Empathy paramount to the patient experience as healthcare looks beyond the pandemic

Truman Slate

Picture: FG Trade/Getty Visuals

The want for empathy and compassion has been highlighted through the system of the COVID-19 pandemic, as several clients have been handled in isolation, reduce off from loved ones and cherished kinds.

Empathy is properly and good in principle, but what does it seem like in apply? How can health care organizations know they are performing the suitable things for clients?

Individuals are the thoughts that will be resolved in the HIMSS21 electronic session, “Embedding a Lifestyle of Empathy and Compassion,” moderated by Cleveland Clinic Main Encounter Officer Adrienne Boissy. Speaking on the topic will be Ben Moor, anesthesiologist previously of Beth Israel Deaconess Medical center in Plymouth, and Helen Riess, co-founder and main scientific officer of Empathetics.

Even in advance of the pandemic, there had been common techniques of measuring the affected person knowledge, largely by way of surveys and affected person ratings. But the

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